Privacy

777joya Privacy Policy — How We Protect Your Data

Your privacy matters to us. This policy explains exactly what personal information 777joya collects, why we collect it, how it is used, and what rights you have over your own data.

Last updated: January 2025

Six Ways 777joya Keeps Your Data Safe

Privacy is not an afterthought at 777joya — it is built into how the platform works from the ground up. Here is what that looks like in practice.

End-to-End Encryption

All data transmitted between your device and the 777joya platform is protected using industry-standard TLS encryption. Your personal details, payment information, and account activity are never sent in plain text.

No Data Selling

777joya does not sell, rent, or trade your personal information to any third party for marketing purposes. Your data is used only to operate your account and improve your experience on the platform.

Secure Data Storage

Personal data is stored on secured servers with restricted access. Only authorised 777joya personnel who need the data to perform their job functions can access it, and all access is logged and monitored.

Minimal Data Collection

777joya only collects the personal information that is genuinely necessary to operate your account and comply with legal requirements. We do not collect data for the sake of it — if we do not need it, we do not ask for it.

Your Rights, Respected

You have the right to access, correct, or request deletion of your personal data at any time. 777joya will respond to all data requests within a reasonable timeframe. Contact our support team to exercise your rights.

Marketing Opt-Out

If you have opted in to receive promotional communications from 777joya, you can unsubscribe at any time. Every marketing email includes an unsubscribe link, and you can also manage your preferences directly in your account settings.


Summary: 777joya collects only the personal data needed to run your account and process your transactions. We do not sell your data. We protect it with encryption and restricted access. You can request access to or deletion of your data at any time by contacting [email protected].

01 Introduction

This Privacy Policy explains how 777joya collects, uses, stores, and protects the personal information of players who use the 777joya platform — including the website at 777joya.xyz and the 777joya mobile application. It applies to all registered users and visitors to the platform.

At 777joya, we understand that privacy is important to our players in Bangladesh. When you share your personal information with us, you are trusting us to handle it responsibly. This policy is our commitment to doing exactly that — being transparent about what we collect, honest about how we use it, and serious about keeping it secure.

By registering an account or using the 777joya platform, you confirm that you have read and understood this Privacy Policy. This policy should be read alongside the 777joya Terms and Conditions, which govern your use of the platform overall.

02 Personal Data We Collect

777joya collects personal data in two main categories: information you provide directly when registering or using the platform, and information collected automatically as you use the service.

Data Type Examples Why Collected
Identity Data Full name, date of birth, national ID number Account registration and age verification
Contact Data Email address, phone number Account communication and support
Financial Data bKash/Nagad account number, transaction history Processing deposits and withdrawals
Technical Data IP address, device type, browser, operating system Security monitoring and fraud prevention
Usage Data Games played, bets placed, session duration Platform improvement and responsible gaming
Communications Data Support chat logs, email correspondence Customer service and dispute resolution

We do not collect sensitive personal data such as racial or ethnic origin, political opinions, religious beliefs, or health information unless it is directly relevant to a responsible gaming assessment and you have provided it voluntarily.

03 How We Collect Your Data

777joya collects personal data through the following channels:

  • Direct registration: When you create a 777joya account, you provide your name, date of birth, email address, and phone number.
  • Identity verification: When you submit documents such as a national ID card or passport to verify your account.
  • Transactions: When you make a deposit or withdrawal, your payment method details and transaction records are captured.
  • Platform usage: As you browse and play on 777joya, technical and usage data is collected automatically via cookies and server logs.
  • Customer support: When you contact the 777joya support team, the content of your communications is recorded.
  • Promotions: If you participate in a 777joya promotion or survey, any information you submit is collected and stored.

04 How We Use Your Personal Data

777joya uses the personal data we collect for specific, legitimate purposes. We do not use your data in ways that are incompatible with the reason it was originally collected. The main purposes for which we use your data are:

  • To create and manage your 777joya account.
  • To verify your identity and confirm you meet the eligibility requirements to use the platform.
  • To process deposits and withdrawals via bKash, Nagad, and Rocket.
  • To detect and prevent fraud, money laundering, and other illegal activity.
  • To provide customer support and resolve disputes.
  • To send you important account notifications, such as transaction confirmations and security alerts.
  • To send you promotional communications, if you have opted in to receive them.
  • To monitor and improve the performance and security of the 777joya platform.
  • To comply with legal and regulatory obligations applicable to 777joya.
  • To support responsible gaming monitoring and intervention where necessary.

Marketing Communications: 777joya will only send you promotional emails or SMS messages if you have explicitly opted in during registration or through your account settings. You can withdraw this consent at any time by clicking the unsubscribe link in any marketing message or by contacting our support team.

06 Sharing Your Data

777joya does not sell your personal data to third parties. However, we do share data with a limited number of trusted service providers who help us operate the platform. All third parties who receive your data are contractually required to handle it securely and use it only for the specific purpose for which it was shared.

  • Payment processors: bKash, Nagad, and Rocket receive the transaction data necessary to process your deposits and withdrawals.
  • Identity verification providers: Third-party KYC services may receive your identity documents to verify your account.
  • IT and hosting providers: Our platform infrastructure providers have access to server data as part of their hosting and maintenance services.
  • Legal authorities: We may be required to disclose personal data to law enforcement or regulatory bodies if required by law or court order.

No Cross-Border Transfers: 777joya does not routinely transfer your personal data outside of the jurisdiction in which it is collected. If any cross-border transfer becomes necessary, we will ensure appropriate safeguards are in place before doing so.

07 Data Retention

777joya retains your personal data for as long as your account is active and for a period after account closure as required by law or legitimate business need. The specific retention periods we apply are:

  • Account and identity data: Retained for the duration of your account plus 5 years after closure, in line with anti-money laundering regulations.
  • Transaction records: Retained for 5 years from the date of each transaction.
  • Customer support communications: Retained for 2 years from the date of the interaction.
  • Technical and usage data: Retained for up to 12 months on a rolling basis.
  • Marketing consent records: Retained until you withdraw consent, plus 1 year thereafter.

When data is no longer required, it is securely deleted or anonymised so that it can no longer be linked back to you as an individual.

08 Security Measures

777joya takes the security of your personal data seriously. We have implemented a range of technical and organisational measures to protect your information against unauthorised access, loss, destruction, or alteration.

  • TLS encryption for all data transmitted between your device and our servers.
  • Encrypted storage for sensitive data including payment information and identity documents.
  • Role-based access controls ensuring only authorised staff can access personal data.
  • Regular security audits and vulnerability assessments of the 777joya platform.
  • Automated fraud detection systems that monitor for unusual account activity in real time.
  • Staff training on data protection and privacy best practices.

While we take every reasonable precaution, no online platform can guarantee absolute security. If you suspect that your 777joya account has been compromised, please contact our support team immediately so we can take action to protect your account.

09 Cookies and Tracking

777joya uses cookies and similar tracking technologies to make the platform work correctly and to improve your experience. A cookie is a small text file stored on your device when you visit a website. We use the following types of cookies:

  • Essential cookies: Required for the platform to function. These include session cookies that keep you logged in and security cookies that protect against fraud. These cannot be disabled.
  • Functional cookies: Remember your preferences, such as your language settings and display options, so you do not have to set them every time you visit.
  • Analytics cookies: Help us understand how players use the platform — which pages are visited most, where users drop off, and how performance can be improved. This data is aggregated and anonymised.

You can manage cookie preferences through your browser settings. Note that disabling essential cookies may affect the functionality of the 777joya platform. We do not use third-party advertising cookies or share cookie data with advertisers.

10 Your Privacy Rights

As a 777joya player, you have the following rights in relation to your personal data. To exercise any of these rights, contact us at [email protected] with your account details and the specific request.

  • Right of access: You can request a copy of the personal data 777joya holds about you.
  • Right to rectification: If any of your personal data is inaccurate or incomplete, you can ask us to correct it.
  • Right to erasure: You can request that we delete your personal data, subject to our legal retention obligations.
  • Right to restrict processing: You can ask us to limit how we use your data in certain circumstances.
  • Right to data portability: You can request your data in a structured, machine-readable format.
  • Right to withdraw consent: Where processing is based on your consent, you can withdraw it at any time without affecting the lawfulness of prior processing.

Response Time: 777joya will respond to all data rights requests within 30 days. In complex cases, this may be extended by a further 30 days, in which case we will notify you of the extension and the reason for it.

11 Children's Privacy

777joya is strictly an adult platform. We do not knowingly collect personal data from anyone under the age of 18. If we become aware that a user under 18 has registered an account, we will immediately close the account, delete the associated personal data, and return any deposits made.

If you believe a minor has registered on 777joya, please contact us immediately at [email protected] so we can investigate and take appropriate action.

12 Changes to This Privacy Policy

777joya may update this Privacy Policy from time to time to reflect changes in our practices, technology, legal requirements, or other factors. When we make changes, the updated policy will be published on this page with a revised "last updated" date at the top.

For significant changes that materially affect how we use your personal data, we will make reasonable efforts to notify you directly — either by email or via an in-platform notification — before the changes take effect. Continued use of the 777joya platform after a policy update constitutes your acceptance of the revised terms.

We encourage you to review this page periodically so you are always aware of how your personal data is being handled.

13 Contact Us

If you have any questions, concerns, or requests relating to this Privacy Policy or the way 777joya handles your personal data, please get in touch with our support team. We are available 24 hours a day, 7 days a week.

  • Email: [email protected]
  • Live Chat: Available within the 777joya platform and mobile app
  • FAQ: Visit the FAQ page for answers to common questions

Our team can assist you in both English and Bengali. We aim to respond to all privacy-related enquiries within 2 business days and to complete all formal data rights requests within 30 days.


Your Data Is Safe — Now Play with Confidence on 777joya

Register your free account today. Deposit in BDT via bKash or Nagad, enjoy Mines, Blackjack, Roulette, and more — all on a platform that takes your privacy seriously.