777joya Terms and Conditions — Know Your Rights Before You Play

01 Acceptance of Terms

By creating an account on 777joya, logging in, making a deposit, or placing any bet on the platform, you are confirming that you have read and accepted these Terms and Conditions in full. This agreement applies to all users of the 777joya website and mobile application, regardless of how you access the platform.

These terms apply alongside the 777joya Privacy Policy and Responsible Gaming Policy, both of which form part of the overall agreement between you and 777joya. Where there is any conflict between these documents, these Terms and Conditions take precedence.

If you are accessing 777joya on behalf of another person, you confirm that you have the authority to bind that person to these terms. In practice, however, 777joya accounts are strictly personal and cannot be used by or on behalf of another individual.

02 Eligibility

To register and use 777joya, you must meet all of the following requirements:

• You must be at least 18 years of age at the time of registration.
• You must be legally permitted to participate in online gaming activities under the laws applicable to you.
• You must not be a resident of any jurisdiction where online gaming is explicitly prohibited.
• You must not be acting as an agent or representative of any third party when using the platform.
• You must not have been previously excluded or banned from 777joya for any reason.

777joya reserves the right to request proof of age and identity at any time. If a player is found to be under 18 years of age, their account will be immediately closed, all winnings will be forfeited, and any deposits will be returned after deducting any amounts already wagered.

03 Account Registration

Each player is permitted to hold only one account on 777joya. Creating multiple accounts — whether under the same name, the same device, the same payment method, or the same IP address — is strictly prohibited and will result in all associated accounts being closed and any balances being forfeited.

When registering, you must provide accurate, complete, and up-to-date information. This includes your full name, date of birth, email address, and phone number. 777joya uses this information to verify your identity and process payments. Providing false or misleading information is a breach of these terms.

• You are responsible for maintaining the confidentiality of your login credentials.
• You must notify 777joya immediately if you suspect unauthorised access to your account.
• 777joya accounts are non-transferable and cannot be sold, gifted, or otherwise transferred to another person.
• You must update your account information promptly if any details change.

777joya may carry out identity verification checks at any time, including at the point of withdrawal. You may be asked to submit a copy of your national ID card, passport, or other government-issued identification. Accounts that cannot be verified will have withdrawals suspended until the process is complete.

04 Deposits and Withdrawals

All transactions on 777joya are conducted in Bangladeshi Taka (BDT). 777joya supports deposits and withdrawals via bKash, Nagad, and Rocket. These are the only accepted payment methods on the platform. Third-party payment processors or transfers from other individuals are not permitted.

Deposits are credited to your 777joya account balance in real time in most cases. If a deposit does not appear within 15 minutes, please contact the support team with your transaction reference number.

• Minimum deposit amount: BDT 200
• Minimum withdrawal amount: BDT 500
• Withdrawals are processed to the same payment method used for the most recent deposit.
• Withdrawal processing time is typically within 24 hours, subject to verification.
• 777joya does not charge fees on deposits or withdrawals, though your mobile banking provider may apply their own charges.

Any funds deposited into your 777joya account must be used for gaming purposes. 777joya is not a financial institution and your account balance does not accrue interest. Depositing funds without the intention to play, or using the platform as a money transfer service, is strictly prohibited.

05 Bonuses and Promotions

777joya offers a range of bonuses and promotional offers to both new and existing players. All bonuses are subject to specific terms that are published alongside each offer. By claiming any bonus, you agree to the terms attached to that specific promotion.

• Bonus funds are separate from real money funds in your account balance.
• Wagering requirements must be met before bonus funds can be converted to withdrawable cash.
• Wagering requirements are calculated based on the bonus amount unless otherwise stated.
• Only one bonus may be active at a time unless a promotion explicitly states otherwise.
• Bonuses cannot be transferred between accounts or exchanged for cash directly.
• 777joya reserves the right to withdraw any bonus offer at any time without prior notice.

Any attempt to exploit bonus offers — including but not limited to creating multiple accounts to claim the same bonus, using automated software to meet wagering requirements, or colluding with other players — will result in immediate account suspension and forfeiture of all bonus funds and associated winnings.

06 Gameplay Rules

All games available on 777joya — including Mines, Texas Hold'em, Piggy Gold, Blackjack, Let's Shoot, and European Roulette Pro — use certified random number generator (RNG) technology. Game outcomes are entirely random and cannot be predicted, influenced, or manipulated by any player or third party.

Each game has its own specific rules, which are displayed within the game interface. It is your responsibility to read and understand the rules of any game before placing a bet. 777joya is not responsible for losses incurred as a result of a player misunderstanding game rules.

• Bets placed and confirmed cannot be cancelled or reversed.
• In the event of a technical fault during a game round, the round may be voided and stakes returned.
• 777joya's decision on the outcome of any disputed game round is final.
• Minimum and maximum bet limits apply to all games and are displayed within each game.

If a game is interrupted due to a network disconnection on your end, 777joya's server records will be used to determine the outcome. If the game round was completed on the server before the disconnection, the result stands. If the round was not completed, the stake will be returned to your account.

07 Prohibited Conduct

The following activities are strictly prohibited on 777joya. Engaging in any of these behaviours will result in immediate account suspension, forfeiture of funds, and may be reported to relevant authorities:

• Using automated software, bots, or scripts to interact with the platform or games.
• Attempting to hack, reverse-engineer, or otherwise tamper with the 777joya platform.
• Colluding with other players to gain an unfair advantage in any game.
• Using the platform for money laundering or any other illegal financial activity.
• Creating multiple accounts to exploit bonuses or circumvent account restrictions.
• Sharing account access with any other person.
• Providing false identity information during registration or verification.
• Engaging in abusive, threatening, or harassing behaviour toward 777joya staff or other players.

08 Account Security

You are solely responsible for maintaining the security of your 777joya account. This includes choosing a strong, unique password and not sharing your login credentials with anyone. 777joya will never contact you to ask for your password under any circumstances.

• Use a password that is unique to your 777joya account and not used on any other platform.
• Log out of your account when using a shared or public device.
• Enable any additional security features offered within your account settings.
• Contact support immediately if you believe your account has been accessed without your permission.

777joya cannot be held responsible for losses resulting from unauthorised access to your account where you have failed to take reasonable steps to protect your login credentials. However, if you report a security breach promptly, we will investigate and take appropriate action to protect your account.

09 Responsible Gaming

777joya is committed to promoting responsible gaming across the entire platform. We believe that gaming should be an enjoyable form of entertainment, not a source of financial stress or personal harm. To support this, 777joya provides a range of tools that players can use to manage their gaming activity.

• Deposit limits: Set daily, weekly, or monthly limits on how much you can deposit.
• Session time reminders: Receive notifications after a set period of continuous play.
• Self-exclusion: Temporarily or permanently exclude yourself from the platform.
• Reality checks: Regular prompts showing how long you have been playing and your net position.

If you feel that your gaming is becoming a problem, we strongly encourage you to use these tools or contact our support team. You can also visit the Responsible Gaming page for more detailed guidance and resources.

10 Privacy

777joya collects and processes personal data in accordance with its Privacy Policy. By using the platform, you consent to the collection and use of your personal information as described in that policy. Your data is used to operate your account, process transactions, verify your identity, and improve the platform.

777joya does not sell your personal data to third parties. Data may be shared with payment processors and identity verification services as necessary to operate the platform. For full details on how your data is handled, please read the Privacy Policy.

11 Limitation of Liability

777joya provides the platform on an "as is" basis. While we make every effort to ensure the platform is available and functioning correctly at all times, we cannot guarantee uninterrupted access. Scheduled maintenance, technical issues, or circumstances beyond our control may occasionally affect availability.

• 777joya is not liable for any losses resulting from platform downtime or technical faults beyond our control.
• 777joya is not responsible for losses resulting from a player's failure to understand game rules.
• 777joya is not liable for any indirect, consequential, or special damages arising from use of the platform.
• Our total liability to any player in any circumstance is limited to the amount deposited by that player in the preceding 30 days.

Nothing in these terms limits 777joya's liability for fraud, gross negligence, or any other liability that cannot be excluded by law.

12 Termination

You may close your 777joya account at any time by contacting the support team. Upon closure, any remaining real money balance will be returned to your registered payment method after standard verification checks. Bonus funds are forfeited upon account closure.

777joya reserves the right to suspend or permanently close any account at its discretion, including but not limited to cases where:

• A player has violated any provision of these Terms and Conditions.
• Fraudulent or suspicious activity has been detected on the account.
• A player has been identified as being under 18 years of age.
• A player has requested self-exclusion.
• Regulatory or legal requirements necessitate account closure.

In cases of account closure due to a terms violation, 777joya reserves the right to withhold any balance pending investigation. If fraud is confirmed, the balance may be permanently forfeited.

13 Changes to These Terms

777joya reserves the right to update or modify these Terms and Conditions at any time. When changes are made, the updated terms will be published on this page with a revised "last updated" date. Continued use of the platform after changes are published constitutes acceptance of the updated terms.

For significant changes, 777joya will make reasonable efforts to notify registered players via email or an in-platform notification. However, it is your responsibility to check this page periodically to stay informed of any updates.

14 Contact Us

If you have any questions about these Terms and Conditions, or if you need clarification on any point, please contact the 777joya support team. We are available 24 hours a day, 7 days a week.

• Email: [email protected]
• Live Chat: Available directly within the 777joya platform and app
• FAQ: Visit the FAQ page for answers to common questions

Our support team can communicate in both English and Bengali, so please feel free to reach out in whichever language you are most comfortable with.